Child Protection Policy
Last Updated: January 27, 2025
At tervix, we are committed to protecting the privacy and safety of children online. This Child Protection Policy outlines our practices and procedures regarding minors who may interact with our platform.
Age Restrictions
Our educational platform is designed exclusively for adults aged 18 years and older. We do not knowingly collect, store, or process personal information from individuals under the age of 18.
Age Verification
During registration, users must confirm that they are 18 years of age or older. By creating an account with tervix, you represent and warrant that you meet this minimum age requirement.
Information Collection from Minors
We do not knowingly collect personal information from children under 18 years of age. If we become aware that we have inadvertently collected personal information from a child under 18, we will take immediate steps to delete such information from our systems.
Types of Information
Information that we would delete immediately upon discovery includes but is not limited to:
- Name and contact details
- Email addresses
- Account credentials
- Payment information
- Usage data and learning progress
- Any other personally identifiable information
Parental Notification
If we discover that a child under 18 has provided us with personal information, we will make reasonable efforts to notify the parent or legal guardian at the contact information provided, if available, and request verification of parental consent or immediate account termination.
Parent and Guardian Rights
Parents or legal guardians who believe their child has submitted personal information to tervix may contact us to:
- Review any information collected from their child
- Request deletion of such information
- Refuse to permit further collection or use of their child's information
Account Termination
Upon confirmation that an account holder is under 18 years of age, we will immediately:
- Suspend access to the account
- Delete all personal information associated with the account
- Remove all user-generated content
- Process any applicable refunds in accordance with our refund policy
- Permanently delete the account from our systems
Content Standards
While our platform is intended for adult users, we maintain professional content standards appropriate for an educational environment. All course materials, communications, and community interactions are moderated to ensure they remain focused on professional skill development in social casino game creation.
Prohibited Content
Our platform prohibits content that:
- Targets or exploits minors
- Contains inappropriate material unsuitable for educational purposes
- Encourages underage access to gaming platforms
- Violates child protection laws in any jurisdiction
Reporting Procedures
We take all reports of underage users seriously. If you become aware of any individual under 18 years of age using our platform, please report it immediately.
How to Report
Reports can be submitted through the following channels:
- Email: help@tervix.online
- Phone: +447751121439
- Mail: 600 Pavilion Dr, Northampton NN4 7SL, United Kingdom
When reporting, please include:
- Username or account identifier if known
- Description of why you believe the user is underage
- Any supporting evidence or context
- Your contact information for follow-up if necessary
Investigation Process
Upon receiving a report of potential underage use, we will:
- Initiate an investigation within 24 hours of receiving the report
- Temporarily suspend the account in question during investigation
- Request age verification documentation from the account holder
- Take appropriate action based on investigation findings
- Notify the reporting party of the outcome when appropriate
Third-Party Services
Our platform may contain links to third-party websites, services, or resources. We are not responsible for the privacy practices or content of these external sites. We encourage parents and guardians to monitor their children's internet usage and to educate them about providing personal information online.
Educational Purpose Statement
The tervix platform provides professional education in social casino game development. Our courses cover industry-standard tools, game mechanics, monetization strategies, and deployment processes. This content is designed for adult professionals and aspiring developers in the gaming industry.
Social casino games, while not involving real money wagering, are adult-oriented entertainment products. Understanding their development requires professional maturity and is appropriate only for individuals of legal adult age.
Compliance with Laws
We comply with applicable child protection laws and regulations, including but not limited to:
- Children's Online Privacy Protection Act principles
- General Data Protection Regulation requirements regarding minors
- Age-appropriate design code standards
- Local and international child safety regulations
Data Security for Minors
In the unlikely event that we discover we have collected information from a minor, that information is subject to enhanced security protocols during the deletion process to ensure:
- Secure and permanent deletion from all systems
- Removal from backup systems within standard backup cycle periods
- No retention for any purpose
- Documentation of the deletion process for compliance purposes
Employee Training
All tervix team members receive training on:
- Identifying potential underage users
- Proper procedures for handling reports
- Legal obligations regarding child protection
- Data handling requirements for minor-related information
Platform Monitoring
We employ various mechanisms to prevent and detect underage access:
- Age verification during registration
- Monitoring of user behavior patterns
- Review of community interactions
- Regular audits of user accounts
- Automated detection systems where appropriate
Consequences of Misrepresentation
Users who misrepresent their age to gain access to our platform will have their accounts permanently terminated without refund. We reserve the right to take additional legal action if appropriate, particularly in cases involving deliberate or repeated violations.
Updates to This Policy
We may update this Child Protection Policy periodically to reflect changes in our practices, legal requirements, or industry standards. We will notify users of material changes through:
- Email notification to registered users
- Prominent notice on our website
- Updates to the "Last Updated" date at the top of this policy
Continued use of our platform after such changes constitutes acceptance of the updated policy.
Contact Information
For questions, concerns, or reports regarding child protection matters, please contact us:
Email: help@tervix.online
Phone: +447751121439
Address: 600 Pavilion Dr, Northampton NN4 7SL, United Kingdom
We are committed to responding to all child protection inquiries within 24 hours of receipt.
Acknowledgment
By using the tervix platform, you acknowledge that you have read, understood, and agree to this Child Protection Policy. You confirm that you are 18 years of age or older and that you will not allow individuals under 18 to access your account or use our services.